Privacy Policy

Legal · Last updated

Preamble

With the following Privacy Policy, we would like to inform you about the types of your personal data (hereinafter also referred to briefly as "data") we process, for what purposes, and to what extent. The Privacy Policy applies to all processing of personal data carried out by us, both on our website and within external online presences, such as our social media profiles (hereinafter collectively referred to as "Online Offer").

The terms used are not gender-specific.

As of: October 9, 2026

Table of Contents

Controller

Lucas Sontowski & Tom Schindler (PLUTOO)
Neumühlweg 15
90449 Nürnberg
Germany

E-mail address: booking@plutoo.dj
Imprint: Imprint

Overview of Processing Activities

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

Types of Processed Data

  • Inventory Data.
  • Contact Data.
  • Content Data.
  • Usage Data.
  • Meta, Communication, and Procedural Data.
  • Log Data.

Categories of Data Subjects

  • Interested Parties.
  • Communication Partners.
  • Users.

Purposes of Processing

  • Communication.
  • Security Measures.
  • Organizational and Administrative Procedures.
  • Provision of our Online Offer and User-Friendliness.
  • Information Technology Infrastructure.
  • Public Relations.

Relevant Legal Bases under the GDPR: Below you will find an overview of the legal bases of the GDPR upon which we process personal data. Please note that in addition to the regulations of the GDPR, national data protection requirements in your or our country of residence or domicile may apply. Furthermore, if more specific legal bases are relevant in individual cases, we will inform you of these in the Privacy Policy.

  • Performance of a Contract and Prior Requests (Art. 6 (1) sentence 1 lit. b GDPR) - Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legal Obligation (Art. 6 (1) sentence 1 lit. c GDPR) - Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR) - Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National Data Protection Regulations in Germany: In addition to the data protection regulations of the GDPR, national regulations on data protection apply in Germany. This includes in particular the Act on Protection against Misuse of Personal Data in Data Processing (Federal Data Protection Act – BDSG). The BDSG contains special provisions on the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, and transmission as well as automated decision-making in individual cases including profiling. Furthermore, state data protection laws of the individual federal states may apply.

Security Measures

We take appropriate technical and organizational measures in accordance with legal requirements, taking into account the state of the art, the costs of implementation and the nature, scope, context, and purposes of processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of security appropriate to the risk.

The measures include, in particular, safeguarding the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data as well as access, input, transmission, securing availability, and their separation. Furthermore, we have established procedures that ensure the exercise of data subject rights, the erasure of data, and responses to data threats. Furthermore, we consider the protection of personal data as early as the development or selection of hardware, software, and procedures, in accordance with the principle of data protection by design and by default.

Securing Online Connections via TLS/SSL Encryption Technology (HTTPS): To protect the data of users transmitted via our online services from unauthorized access, we utilize TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the Internet. These technologies encrypt the information transmitted between the website and the user's browser (or between two servers), thereby protecting the data from unauthorized access. When a website is secured by an SSL/TLS certificate, this is signaled by displaying HTTPS in the URL.

Transmission of Personal Data

In the context of our processing of personal data, it may happen that data is transmitted or disclosed to other entities, companies, legally independent organizational units, or persons. The recipients of this data may include, for example, service providers commissioned with IT tasks. In such cases, we comply with the legal requirements and, in particular, conclude corresponding contracts or agreements that serve to protect your data with the recipients of your data.

International Data Transfers

Our website itself is hosted in Germany, and no data is transferred to third countries when you visit it. If you follow a link to one of our social media presences, the operators of those networks may process your data outside the European Union (EU) or the European Economic Area (EEA); see the section "Presences in Social Networks (Social Media)".

For data transfers to the US, the providers primarily rely on the Data Privacy Framework (DPF), which was recognized as a secure legal framework by an adequacy decision of the EU Commission on July 10, 2023, and on Standard Contractual Clauses. Further information on the DPF and a list of certified companies can be found on the US Department of Commerce website at https://www.dataprivacyframework.gov/.

General Information on Data Storage and Deletion

We delete personal data that we process in accordance with the statutory provisions as soon as there are no further legal bases for the processing. This applies to cases where the original purpose of processing ceases to exist or the data is no longer required. Exceptions to this rule exist if legal obligations or special interests require a longer retention or archiving of the data.

In particular, data that must be retained for commercial or tax law reasons, or the storage of which is necessary for legal prosecution or to protect the rights of other natural or legal persons, must be archived accordingly.

Our privacy notices contain additional information on the retention and deletion of data that apply specifically to certain processing operations. If multiple indications are provided for the retention period or deletion deadlines of a data record, the longest period is always decisive.

Rights of Data Subjects

Rights of Data Subjects under the GDPR: As a data subject under the GDPR, you are entitled to various rights, which arise in particular from Articles 15 to 21 of the GDPR:

  • Right to Object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Art. 6 (1) lit. e or f GDPR; this also applies to profiling based on these provisions.
  • Right to Withdraw Consent: You have the right to withdraw given consents at any time.
  • Right of Access: You have the right to request confirmation as to whether the data in question is being processed and to request access to this data as well as further information and a copy of the data in accordance with statutory requirements.
  • Right to Rectification: You have the right, in accordance with the legal requirements, to demand the completion of data concerning you or the rectification of incorrect data concerning you.
  • Right to Erasure and Restriction of Processing: You have the right, in accordance with the legal requirements, to demand that data concerning you be deleted without delay, or, alternatively, to demand a restriction of the processing of the data in accordance with the legal requirements.
  • Right to Data Portability: You have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format in accordance with the statutory requirements, or to demand its transmission to another controller.
  • Complaint to Supervisory Authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

Provision of the Online Offer and Web Hosting

We process users' data in order to provide them with our online services. For this purpose, we process the user's IP address, which is necessary to transmit the content and functions of our online services to the user's browser or device.

  • Processed Data Types: Usage Data (e.g., page views, device types and operating systems used); Meta, Communication, and Procedural Data (e.g., IP addresses, times); Log Data (e.g., log files concerning the retrieval of data or access times).
  • Data Subjects: Users (e.g., website visitors, users of online services).
  • Purposes of Processing: Provision of our Online Offer and User-Friendliness; Information Technology Infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); Security Measures.
  • Retention and Deletion: Deletion according to specifications in the section "General Information on Data Storage and Deletion".
  • Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR).

Further Information on Processing Operations, Procedures, and Services:

  • Collection of Access Data and Log Files: Access to our online offer is logged in the form of so-called "Server Log Files". Server log files may include the address and name of the retrieved web pages and files, date and time of retrieval, transferred data volumes, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), and generally IP addresses and the requesting provider. The server log files can be used for security purposes, e.g., to avoid an overload of the servers (especially in the case of abusive attacks, so-called DDoS attacks), and to ensure the capacity of the servers and their stability;Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR). Deletion of Data: Log file information is stored for a maximum period of 30 days and then deleted or anonymized. Data whose further retention is required for evidentiary purposes are exempt from deletion until the final clarification of the respective incident.
  • Operation of the Website by SMI - Digital: Our website is set up, operated, and maintained on our behalf by SMI - Digital UG (haftungsbeschränkt), which acts as our processor and runs it on the server infrastructure of netcup GmbH (see the following entry); Service Provider: SMI - Digital UG (haftungsbeschränkt), Wallensteinstraße 127, 90431 Nuremberg, Germany; Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR); Website: https://www.smi-digital.com.
  • netcup: Services in the field of providing information technology infrastructure and related services (e.g., storage space and/or computing capacities);Service Provider: netcup GmbH, Daimlerstraße 25, D-76185 Karlsruhe, Germany; Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR); Website: https://www.netcup.de/; Privacy Policy: https://www.netcup.de/kontakt/datenschutzerklaerung.php; Data Processing Agreement: https://helpcenter.netcup.com/de/wiki/general/avv/.
  • Fonts, Images, Videos, and Audio: All fonts, photos, videos, and audio on our website are delivered from our own server. No connection to the servers of third-party providers (such as font services, video platforms, or streaming services) is established for this purpose.

Use of Cookies

The term "cookies" refers to functions that store information on users' end devices and read information from them. Our website does not set any cookies and does not store or read any other information on your device (such as local storage). We do not use web analytics, tracking, or advertising technologies. For this reason, there is no cookie banner.

Contact and Request Management

When contacting us (e.g., by e-mail or via social media), for example with a booking request, the details of the inquiring persons are processed insofar as this is necessary to respond to the contact requests and any requested measures.

  • Processed Data Types: Inventory Data (e.g., full name, contact information); Contact Data (e.g., postal and e-mail addresses or telephone numbers); Content Data (e.g., text messages and information relating to them, such as details on authorship or time of creation); Meta, Communication, and Procedural Data (e.g., times).
  • Data Subjects: Communication Partners; Interested Parties.
  • Purposes of Processing: Communication; Organizational and Administrative Procedures.
  • Retention and Deletion: Deletion according to specifications in the section "General Information on Data Storage and Deletion". E-mails are deleted as soon as they are no longer required to handle your request, unless statutory retention obligations apply (e.g., if the request leads to a booking).
  • Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR); Performance of a Contract and Prior Requests (Art. 6 (1) sentence 1 lit. b GDPR).

Presences in Social Networks (Social Media)

We maintain online presences within social networks and process user data in this context to communicate with the active users there or to offer information about us. Our website only links to these presences; no content of the networks is embedded and no data is transmitted to them before you follow such a link.

We point out that user data may be processed outside the European Union. This can result in risks for users because, for example, the enforcement of users' rights could be made more difficult.

Furthermore, user data is usually processed within social networks for market research and advertising purposes. For example, user profiles can be created based on user behavior and resulting interests. The latter may in turn be used, for example, to place ads inside and outside the networks that presumably correspond to the interests of the users. Therefore, cookies in which usage behavior and user interests are stored are typically stored on the users' computers. In addition, data can also be stored in the usage profiles independently of the devices used by the users (especially if they are members of the respective platforms and are logged in there).

For a detailed description of the respective forms of processing and the options to object (opt-out), we refer to the privacy policies and information provided by the operators of the respective networks. Requests for information and the assertion of data subject rights can be asserted most effectively with the providers. Only the providers have access to the user data and can directly take appropriate measures and provide information. Should you nevertheless need help, you can contact us.

  • Processed Data Types: Contact Data (e.g., e-mail addresses); Content Data (e.g., text or visual messages and posts); Usage Data (e.g., page views, interactions with content and functions); Meta, Communication, and Procedural Data (e.g., IP addresses, times).
  • Data Subjects: Users (e.g., website visitors, users of online services).
  • Purposes of Processing: Communication; Public Relations.
  • Retention and Deletion: Deletion according to specifications in the section "General Information on Data Storage and Deletion".
  • Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR).

Further Information on Processing Operations, Procedures, and Services:

  • Instagram: Social network; allows sharing of photos and videos, commenting and favoriting posts, messaging, subscribing to profiles and pages;Service Provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR); Website: https://www.instagram.com; Privacy Policy: https://privacycenter.instagram.com/policy/; Basis for Third-Country Transfers: Data Privacy Framework (DPF).
  • TikTok: Social network and video platform; allows sharing of short videos, commenting and liking posts, messaging, and following profiles;Service Provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland; Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR); Website: https://www.tiktok.com; Privacy Policy: https://www.tiktok.com/legal/privacy-policy-eea; Basis for Third-Country Transfers: Standard Contractual Clauses.
  • SoundCloud: Music platform; allows publishing and streaming of audio, commenting, liking and reposting tracks, and following profiles; Service Provider: SoundCloud Global Limited & Co. KG, Rheinsberger Str. 76/77, 10115 Berlin, Germany; Legal Bases: Legitimate Interests (Art. 6 (1) sentence 1 lit. f GDPR); Website: https://soundcloud.com; Privacy Policy: https://soundcloud.com/pages/privacy.

Changes and Updates

We ask you to regularly inform yourself about the content of our Privacy Policy. We adapt the Privacy Policy as soon as changes to the data processing carried out by us make this necessary. We will inform you as soon as the changes require an action on your part to cooperate (e.g., consent) or other individual notification.

If we provide addresses and contact information of companies and organizations in this Privacy Policy, we kindly ask you to note that the addresses may change over time and request you to verify the details before contacting them.

Definitions of Terms

This section provides you with an overview of the terms used in this Privacy Policy. If the terms are legally defined, their legal definitions apply. The following explanations, on the other hand, are primarily intended to aid understanding.

  • Inventory Data: Inventory data (master data) includes essential information necessary for the identification and management of contractual partners, user accounts, profiles, and similar assignments. This data can include personal and demographic details such as names and contact information (addresses, telephone numbers, e-mail addresses).
  • Content Data: Content data encompasses information generated in the course of creating, editing, and publishing content of all kinds, such as texts, images, videos, and audio files, as well as metadata providing information about the content itself, such as author information and publication dates.
  • Contact Data: Contact data is essential information that allows communication with individuals or organizations. It includes, among other things, telephone numbers, postal addresses, and e-mail addresses, as well as communication channels like social media handles.
  • Meta, Communication, and Procedural Data: Meta, communication, and procedural data are categories containing information about the way data is processed, transmitted, and managed, such as e-mail traffic and messages in social networks, including the people involved, timestamps, and transmission routes.
  • Usage Data: Usage data refers to information recording how users interact with digital products, services, or platforms, such as the pages viewed, timestamps of activities, IP addresses, and device information.
  • Personal Data: "Personal Data" means any information relating to an identified or identifiable natural person (hereinafter "Data Subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
  • Log Data: Log data is information about events or activities logged within a system or network. This data typically contains information such as timestamps, IP addresses, error messages, and other details concerning the use or operation of a system.
  • Controller: "Controller" refers to the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processing: "Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is broad and covers practically any handling of data, be it collection, evaluation, storage, transmission, or deletion.

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